Duvo+ Cooling Mat Round Mixed Color

Shipping Information

Fast, simple delivery for your pet

At PetCare, we make sure your pet’s essentials reach you on time, no matter where you live in the UAE. From food and toys to grooming and aquarium supplies — we deliver it all, with care.

Where Do We Deliver?

We deliver to all Emirates in the UAE:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Ras Al Khaimah
• Fujairah
• Umm Al Quwain

Delivery Time

Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, RAK – Within 1–2 Days

Fujairah, Umm Al Quwain, Remote Areas – Within 2–3 Days

We do our best to deliver quickly, even on weekends or holidays.

Delivery Charges

How Will You Know When It’s Arriving?

As soon as we ship your order, you’ll get an SMS or WhatsApp message with the tracking details. You’ll always know where your delivery is and when to expect it.

Need Help with Your Order?

We’re here to help — before or after your order.

• Call or WhatsApp : 971502795351
• Email: customercare@petcare.ae

Our team is friendly and quick to respond.

At PetCare, we don’t just sell pet products — we care about how they get to you. Quick delivery, safe packaging, and real people ready to help. That's our promise.